Cheque Book Order

This screen is to order a new cheque book(s) from the bank.

Complete the Application

• From Account: Select the account from the list.
• Number of Books: Select the number from the list.
• Pick Up Branch: Select the branch from where you wish to collect your cheque book(s).
• Expedite Check this box if you require your cheque book(s) immediately. Your request will be sent by email and your cheque book(s) will be followed up according, there is a charge for this service.

Submit the Application

• When you have completed the details click Submit.
• You will now move to a confirmation page where you can review the details. You might be asked to input an TAN

  Some processes in the Internet Banking system require the input of an TAN (transaction authorisation number) for security reasons. For example a TAN might be required when you make a transfer between your own accounts.

  How to Use an SMS TAN

  • click Send me a TAN.
  • an SMS will be sent to your mobile phone.
  • input the PIN number in the field SMS TAN.
  • when you click Save the system will validate the number. TAN numbers can only be used once.

  How to Use the Token Device

  • You must enter a new TAN for each transaction you make. TAN numbers can only be used once.
  • Click the button on the Token Device and a number will be generated on the Device screen.
  • Enter the TAN number, click Submit and then Confirm.

• Click Confirm.
• You will receive a message if your application has been successful or an error message if your application has failed.